How to Book
Create a free Momence account to check availability, book classes, and make purchases at Precision Pilates Mat or Reformer pilates studio.
It’s fast, simple, and there’s no commitment.
Sign up for your free account here
After setting up your account then managing bookings is simple and convenient via the Momence Booking App.
Simply download the "Momence" booking app via the App Store or Google Play.
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Class passes are a more cost effective way of paying for your classes. If you are going to be attending classes on a fairly regular basis you are advised to purchase a class pack which brings down the cost of each class.
You can purchase class packs of 5, 10 or 20.
It is the customers responsibility to keep on top of how many credits they have remaining in their pass.
Customers will receive a reminder email once they have 4 and then 2 credits left in the Class Pass. -
Recurring Weekly Class Bookings – How It Works
If you would like to book a specific class on a recurring weekly basis to guarantee your place, we are here to assist you. Simply email us with your request, and we will check class availability before securing your booking.
Booking and Payment Process:
Your spot each week will be reserved as “unpaid” initially.
Seven days before each class, Momence will automatically deduct one class credit from your account to complete payment.
If you do not have a class credit available, you will be charged the drop-in class rate using the card on file.
Cancellation Policy:
You may cancel a class up to 24 hours before it starts.
If a class credit was deducted 7 days before the class and you cancel afterward, the class credit will be refunded to your account.
If you cancel more than 7 days before the class, no credit will have been deducted, so no refund applies.
For any questions or to set up a recurring booking, please contact us by email.
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Waiting List Explained
If a class is full, you can add yourself to the waiting list. When a spot becomes available, we will notify those on the wait list by SMS text message. The first person to reply will get the spot in the class. If you don’t have a phone number on file, we will send the notification by email instead.
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If you can't make a class, you may be able to receive a credit for a future class. To receive a credit for a missed class, you must cancel yourself out of your class (through the Momence booking app or desktop version) at least 24 hours before class starts. A credit will be issued to your account (if you cancelled your class with at least 24 hours notice) and is valid until your class pass expiry date. If you are not able to cancel your space within 24 hours of the start of the class then you will be be issued with a credit back to your Class Pass. We do however ask that you STILL cancel your space which allows someone to take your place if they are on the waiting list.
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Class passes are the most economical way of purchasing classes. You will therefore be purchasing your classes at a discounted rate from the drop in price. With this in mind there is an expiry date that the classes need to be used within. Should you not use all of your class credits prior to your pack expiring we are NOT able to extend your expiry date . We are a small business and would really appreciate if you did not ask for any extensions.
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Credits do not have a monetary value and cannot be exchanged for a cash refund.
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If we (the studio) have to cancel a class due to staff sickness, studio closure, or force majeure, we will credit your class back to your class pass. We send an SMS text message to all clients if you have to cancel a class - therefore it is your responsibility to ensure that you have your correct mobile telephone number on your Momence account.
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If you are booked into a weekly regular class (eg every Monday 9.30am) and you wish to change to an alternative class ongoing (eg to Tuesday 9.30am) you MUST email Precision Pilates Studio (hello@precisionpilatesstudio.co.uk) to make the swap. We will check availability for the requested ongoing class and swap your class over.
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From time to time we run beginner Pilates workshops which are ideal for complete beginners to attend prior to booking into an already established mixed level class. Alternatively we run two Level 1 Pilates classes per week which are ideal for beginners, those clients returning after a break or those with less than 12 months Pilates experience.
Another option is to book a 1:1 session with us - please email to enquire.